VP - Retail/User Experience - eCommerce

Position: VP – Fashion Experience

Are you an entrepreneur at heart? Can you grow a business 10x-20x in a year? Can you create a large base of happy and loyal customers? Can you make a tough business profitable? Can you lead a large, motivated team to deliver results across the board? Are you equally comfortable working with technology, supply chain, marketing, finance, legal and HR teams? Can you take ownership and drive cross-functional initiatives that benefit the company beyond your P&L?

We are looking for “rock-star” candidates who can deliver on all of the above. We are a passionate team of individuals looking to change Fashion retailing in India by solving long-standing problems consumers face.

Looking for creating a strong and compelling fashion experience for its customer by focusing on aesthetics, taste, trends, taste and style. The leader will be responsible for building and giving direction to a world-class ‘customer-first’ value driven team and will play a pivotal role in developing brand platform, developing the ecosystem, recruit brands and help brand stores become successful. He/she will own and lead the Fashion aesthetics of the brand across all touch points, and define the FK Fashion voice in India. He/She will lead and own the portal/mobile and catalogue shopping experience as a whole t.

Business strategy

- Develop the business model: Go deep, understand where opportunities are and create a viable business model to service the opportunities

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the customer: Understand connected customer behavior, develop new customer insights

- Know the competition: Understand on-line and off-line players. React as and when necessary in an appropriate manner

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required

- Hands On: Understand & build business right from scratch & build something on his own.

Brand Stores

- Own and develop brand platform for Fashion

- Develop the ecosystem, recruit brands and make brand stores successful.

Fashion Content

- Lead, own, build a team that defines the aesthetics, taste, trend and style that represents/signifies fashion.

Product Management

- Manage the shopping experience, user interface and how search comes across to consumers.

- Lead a successful software or technology product throughout its lifecycle, including product strategy development, customer insights/needs, and requirements.

- Partner with the other business leaders to define and drive substantial parts of the customer experience for the Fashion

- Lead the complete fashion engagement and shopping experience at the mobile interface and work with product/tech teams to implement the relevant roadmap.

People leadership

- Build, create and even start from scratch a strong team of high performance leaders/business experts/ world class fashion creative experts.

- Set goals, define KPIs and ensure team tracks effectively towards goals

Desired background

- Product and Creativity expert with a proven track record of success in Leadership.

- Experience leading large and diverse organizations.

- Experience in building and setting up new businesses.

- Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs.

- Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment. High degree of organization and ability to manage multiple, competing priorities in the heat of battle.

Desired Competencies

- Very high influencing power

- Superior analytical skills, including strong ability to identify and solve highly ambiguous problems.

- Desire and ability to think like the customer

- Ability to translate strategies into execution plans and take them to completion

- Highly analytical

- Willing to take calculated risks to grow the portfolio

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels

- Strong bias for Action