VP - Operations/Delivery - Banking & Capital Market/BPO/Outsourcing

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Role:

Manages overall P&L for the account(s) from an overall delivery perspective and drives cost optimization initiatives

Manage distributed and large delivery teams across BCM service-lines/projects across Geo- s

Focus on the client's business problems - the ability to understand the client's broader business context and problems - ability to engage with client stakeholders and lead engagement governance

Provide thought leadership and contribute to Customer Engagement strategy.

Work with the sales team and drives sales support & solutioning.

Key Skills Required:

Effective communicator, Proactive planner with strong analytical, problem solving and organizational abilities

Quick learner with an ability to scale up and flexible on work timings

Assertive and solution-oriented with an ability to meet strict timelines and adhere to processes

Track-record of pro-active delivery management for large BCM clients in a global delivery model.

Total exp required: 15+ years

Location Preference: bangalore

Exp in Banking and Capital market (banking back office, international voice process) is must.

Should have managed 1000+ teams and P&L of 25M+ USD

Linson Thomas
https://in.linkedin.com/in/linsonthomas