VP - KYC - Client Onboarding

Black aTurtle is a premier talent management consultancy firm. The Indian arm was established in the year 2000. Since then the unit has grown manifold and is ranked among the Top 10 across various services and functions.

This post is regarding for the discussion for the job opportunity with one of leading client with us.

Profile : VP - COB, KYC

Job Summary:

- Provide leadership, analysis and compliance policy guidance/support to facilitate and improve productivity of teams

- Act as a subject matter expert (SME) on client due diligence, fronting the KYC UK team and liaising with all levels of management across customers, Global Banking & Markets ,GTB business lines, Compliance, and other support areas to ensure and efficient, flexible and accurate process for on boarding and revalidating clients.

Primary Responsibilities:

- Liaise with Compliance/Business/Onshore counterparts

- Perform quality checks to ensure that defined guideline is adhered

- Work as the process owner and ensure end to end management of all activities associated with the process

- Monitor process service delivery and ensure accomplishment of targets in adherence to SLAs

- Monitor capacity utilization within teams and allocate resources

- Serve as a point of contact for internal and external escalations

- Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue

- Effectively manage risk and foster an environment where team is fully aware of Operational Risk management

- Conduct regular operational performance reviews and participate in monthly self assessments

- Partner with sending location and all internal stakeholders

- Work closely with other internal teams to ensure top of the line service to clients

- Prioritize tasks and ensure adherence to timelines for completion of activities

- Initiate and lead change management initiatives within the team

- Supervise and manage development of team members

- Ensure structured upward & downward communication

- Conduct objective setting sessions, performance appraisals, provide feedback & coaching for all team members

- Ensure performance and efficiency of staff meet or exceeds expectation standards

- Serve as a mentor and offer guidance for team level and individual level challenges

- Participate in cross process initiatives which are formulated to create or improve existing processes

- Support in preparing of MIS required for management decision making

- Should be adept in spotting trends (in data points) and analyze the same for further action

- Must be able to multi task effectively

Experience /skills:

Experience:

- Graduates with good academic records

- Overall experience of atleast 8 years in the Banking/Finance industry

- Effective communication skills - to be able to manage relationships with clients virtually

- KYC background with a minimum of 4 years experience working in Client Onboarding team

- Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.

- Good knowledge of regulatory trends and developments

- Proven ability to prioritize competing demands.

- General knowledge of Business Banking product set, including TS Products.

Skills/ Abilities:

- Effective communication skills - to be able to manage relationships with clients virtually.

- Able to cope well under pressure and meet deadlines

- Eye for detail and willingness to question current state practices

- Independent, self-motivated and a team player.

- Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.

- Ability to apply regulatory guidance to review process in absence of written policy

- Excellent verbal and written communication skills

- Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively

- Strong analytical and problem-solving skills.

- Strong interpersonal skills; ability to partner with internal partners and leverage internal resources

- Excellent attention to detail.

- Exceptional organizational, planning and management skills

- Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users .

- Strong capacity to assimilate other stakeholders perspectives and fast learning abilities

- Pro-active and business orientation with proven ability to prioritise and manage conflicting demands

- Ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions

- Proficient in MS Office applications.

Bharat Saxena
Team Lead
Black Turtle
601 & 616, 6th Floor, V.J. City Point, Ashok Marg, Ahinsa Circle,C-Scheme,
Jaipur 302001,India
Dir: +91 141 4113083 | Mobile: +917073591281
Website: www.black-turtle.com