VP - HR Operation & Risk - Banking Captive

Summary paragraph on the LOB:

Global Human Resources Service Delivery (HRSD) is a best-in-class, global HR Service Delivery organization of approximately 650 people, servicing the entire global population of the company, currently totaling over 260,000 employees worldwide, in 60 countries. In addition to ensuring our employees are paid on time, HRSD provides vital services in the area of HR Risk Management, accessHR, Workforce Analytics (Surveys) and On/Off boarding employees. Our efforts are focused on supporting the firm to achieve its strategic priorities by leveraging these core principles that define the group's culture and provide the basis for planning and decision-making in all areas: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People

Summary paragraph on the business area:

The HR Operations Risk Management (ORM) team sits within HRSD and is responsible for ensuring that risks are managed across the HR functions globally. The team works with key HR stakeholders to identify risk, offer support and guidance to the HR function, and ensure that policies and guidelines are adhered to. The ORM team works closely with all other control functions across the firm to ensure a robust risk framework is in place. The ORM function is split into four distinct areas managing North America, EMEA, APAC and LatAm.

Key Responsibilities:

- This role is based in Mumbai, India and reports jointly to the Asia Pacific Head of HR Operational Risk Management and the Global HR Head of TPMO .

- The role has dual responsibilities including managing the Human Resources oversight of operational risk and controls in India and other APAC countries, along with project managing functional process migrations between countries in compliance with the firm’s Inter-Affiliate Services (IAS) program.

- The successful applicant will be an energetic individual with a strong control background, capable of multi-tasking and analytically reviewing issues and providing sound solutions and advice.

- Strong communication and presentation skills are essential.

Key Responsibilities include:

- Help to lead and execute the overall HR Operational Risk Strategy for India HR and the APAC region

- Provide risk management advice to all stakeholders

- Manage Business Process Reviews to identify the key controls in HR processes and performs checks to validate effectiveness of controls

- Manage Risk Control Self Assessment processes in the Region

- Lead and drive risk related projects and initiatives

- Work with HR teams to define and build resiliency plans and crisis management plans

- Identify potential risk events or other control issues and provide advice on risk mitigation and implementation. For example, data privacy issues, compliance risks, information risk management and control weaknesses

- Partner closely with other teams such as Vendor Risk Management, Business Resiliency teams, Information Risk Management, Audit, Compliance and other control teams

- Provide oversight and guidance across the region and globally that are engaged in IAS activities to ensure compliance with the IAS Policy and Standards

- Understand regulatory requirements associated with Inter-Affiliate outsourcing and ensure related controls are incorporate into the IAS process where appropriate

- Act as a central point of contact with respect to IAS oversight activities

- Bachelor’s Degree

- Relevant work experience in Operational Risk Management, Audit, or other control functions

- Excellent communication skills, both written and verbal

- Experience in managing staff and effectively managing and leveraging the resources of the firm

- Ability to take risk concepts and apply them in practice specifically to HR

- Proven track record of dealing with and managing expectations of multiple stakeholders

- Ability to identify operational risk issues and advise on risk mitigation eg Control Self Assessments, Risk Events, Data Privacy Breaches and Resiliency

- Analytical mindset with the ability to approach issues in a logical manner

- Ability to deal with multiple tasks and requests in a fast paced and evolving environment

- Ability to see the bigger picture while understanding the detail, ability to provide concise direction and analytics to senior management as well as fellow team members

- Willingness to contribute in a team environment

- Some knowledge of HR processes and functions will be an advantage but not essential

Akshit