Posted By
238
JOB VIEWS
101
APPLICATIONS
0
RECRUITER ACTIONS
See how you stand against competition
Pro
View Insights
Posted in
Banking & Finance
Job Code
1458456
Industry - Banking / Financial Services / Broking
- VP- head of collection will look after the Pan India Collection
- Reporting to the leadership directly
2 Setting Targets and KPIs: Define performance metrics, set targets for collection teams, and establish KPIs to measure effectiveness and efficiency.
2 Managing Recovery Processes: Handle the recovery of overdue accounts, including negotiating payment terms, coordinating with legal teams for recovery actions, and managing write-offs.
2 Training and Development: Conduct training sessions to enhance the skills of collection staff, keeping them updated on best practices and regulatory changes.
2 Handling Disputes: Manage escalated customer disputes and complaints related to collections, ensuring timely and satisfactory resolution.
2 Client Relations: Maintain relationships with key clients and stakeholders, addressing any concerns related to collections and recovery.
2 Implementing Technology: Oversee the implementation and use of collection management systems and tools to automate and improve collection efforts.
ideal candidate should have:
- managed a team of ACMs, ZCMs, RCMS, and tele calling along with FoS collection team
- worked on efficiently managing the NPAs and recoveries
- worked on digital collection as well
Didn’t find the job appropriate? Report this Job
Posted By
238
JOB VIEWS
101
APPLICATIONS
0
RECRUITER ACTIONS
See how you stand against competition
Pro
View Insights
Posted in
Banking & Finance
Job Code
1458456
Featured Institute
Download the iimjobs app to
apply for jobs anywhere, anytime
Download on
App Store
Get it on
Google Play
Scan to Download