VP/Director - Human Resource - BPO/ITeS

Scouting for leadership roles for the HR function at our client, a US mortgage company which is a scale-up stage 900+ headcount org, focused on mortgage processing for US clients and also increasing their footprint in other outsourcing verticals as they grow.

The candidate should mandatorily have BPO experience; Startup experience is preferred.

The roles currently open for HR are Director level & above.

The role outlined below itself may be split into Talent Acquisition and/or HR Operations / Generalist HR depending on the structural direction the function could take.

Brief about the desired profile at a VP / Director level:

- Prior experience in evaluating and implementing HRMS preferred

- 15-20 years in HR; Prefer someone with an educational background in HR; Very A-political and neutral

- Preferred location - Bangalore / Mumbai / Pune

- Must have most of the recent experience in BPO

- Experience in rapid hiring of specialists and leadership roles

- Experience and track record in managing payroll, HR admin

- Very hands-on, Process-oriented and detail-oriented.

- Experience in a startup environment, chaotic environment, and creating processes and systems to streamline the process.

- Experience in managing employee assessment

- Experience in managing complex employee conflicts, and issues

- Employee engagement in a smaller environment is a MUST

- Experience in creating reports and maintaining data and analytics

- Ability to manage confidential data

- Is employee-centric - Life of employee within Verity