VP - Controls & Quality Assurance - TRPM Change Management - BFS

VP - Controls & Quality Assurance

What you'll do:

The role will involve frequent liaison with a large range of stakeholders including:

- Second Line of Defence (2LoD)

- Group Operations Executives and Regional Forums

- Businesses BRCM, RMM

- Procurement stakeholders

- TPRO, TPEMs, Risk Domains and Risk Stewards

- Internal Audit and External Auditors / Local regulators liaison / engagement

- Lead a team of SMEs supporting the Hub through guidance and training to ensure that the Hub provides a quality service and meets its commitment and obligations

- Hold and maintain a strong understanding of regional and global regulations associated to third party risk, to be able to assure compliance as well as interpret and assess the impact of changes to regulation or policy on the GTPM Hub

- Build a strong relationship and be the contact point with 2nd Line of Defence (2LoD) - Global Third Party Risk and individual risk stewards

- Provide training and upskilling of Hub resource

- Ensure that the SME resource has the capacity and skills to meet the demand, including identifying, setting and supporting development and training

- Identifying and setting development opportunities

- Lead the resolution of findings identified through internal control audits

- Ensure the effectiveness and quality of Risk Domain guidance and subject matter expertise to the HUB on issues raised through the IRQs, RRQs and control framework

- Manage key stakeholder relationships for the HUB, with Second Line of Defence, Procurement, TPEM's, TPRO's

- Oversight of the effective execution of Change within the Hub

- Management and completion of agreed changes to frameworks operated across the HUBs

- Working with the leadership team to identifying development needs and provide ongoing training

- Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes

- Embedding and overseeing the TPM procedures and assuring adherence to policies and processes within the Hub team

- Set and execute a plan of periodic process adherence reviews to ensure processes are being performed to a satisfactory and consistent quality and within agreed timescales

- Set and execute a plan for thematic reviews, ensuring that this is managed through to the articulation of findings with agreed remedial actions

- Hold a repository of findings to ensure that changes are made and embedded

- Review of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement oforganizational objectives

Qualifications - External:

Leadership & Teamwork:

- Demonstrates the ability to understand and translate strategy into own Function, aligning directions accordingly

- Provides the highest standards of delivery and embeds this in the team

- Actively sets stretching goals for self and team and deliver them with courage and tenacity

- Authentically engages with the team, colleagues and business partners to deliver at pace

- Makes considered decisions that protect and enhance values, reputation and business

- Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within organd with external business partners

- Proven track record in role modelling the Group values and behaviors, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them

What you will need to succeed in the role:

- Experience within a third party management role preferably within financial services

- Strong people manager that has experience of achieving great outcomes through a team of very technical resources

- Strong understanding of regional and global regulations

- Supporting and assuring functional teams to remain compliant to regulation and policy

- Proven experience in supporting teams to adapt to new regulation or policy changes and ensuring changes are embedded

- Prior experience in identifying and creating a framework for continuous technical learning

- Prior experience in setting, managing and assuring standards and control frameworks

- Prior experience in managing quality assurance reviews including thematic or audit activity, through to the ability to set and agree remediation and test the revised outcomes

- Prior Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm

- A good understanding and experience of the Global Businesses and Global Functions within a Bank.

Prior experience of working across 1 or more Risk Domains (providing support and guidance to business functions);

- Resilience Risk

- People Risk

- Legal Risk

- Financial Crime and Fraud Risk

- Financial Reporting and Tax Risk

- Regulatory Compliance Risk

- Strategic Risk

- Model Risk