Night Shift
Job Description:
- Reporting to the Senior Vice President and leading a team of 100+ FTEs, your key responsibilities will include:
- Delivering transactions in agreed time frames as per SLA's and improve quality of processing by reducing errors
- Growing capabilities platform by efficient streamlining of processes by way of automations, improvements & lean methodologies
- Developing and growing global stakeholder relationships with on shore, technology, finance and customer service teams
- Driving the BAU activities of the business, you will be focusing on continuous quality improvements & customer service experience
- Building and growing a core team of international payments & cash management operations experts supporting different countries & regions
- Developing a mindset of control and productivity enhancement
- Ensuring the implementation of the best in class processes across Payments & Cash Operations
The Successful Candidate
- You must be a CA/MBA/Masters from a premier institute with at least 12 years of experience
- You will be an expert in International Payments & Cash Management and would have managed a team size of at least 100 FTEs.
- You need to have excellent exposure in SWIFT, CHAPS, international/cross border payments.
- Exceptional communication & leadership skills, you will have a track record of success in driving productivity enhancement, technology & automation support to operations.
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