VP - Card Operations - Bank

Discipline - Banking

Subsector - Banking Operations

Location - Delhi NCR

About our Client - Our client is one of the leading Financial Institutions globally. Due to expansion in their global business, an outstanding newly created opportunity has arisen for a very critical team leading role in their global financial services centre to support the card operations of the company across the globe.

Job Description - You would be part of leadership team in the organization, combining strategic thinking, analysis and planning of a large regional team. You would also be responsible for:

- Managing end to end card operations while promoting teamwork, team empowerment, and skill development while leveraging front line leadership effectiveness.

- Transitioning the new migrations and ensure satisfactory service delivery within the agreed time frames.

- Partnering closely with the relevant stakeholders in Quality, Compliance and the Finance groups to ensure consistent and effective service delivery in a controlled environment.

- To monitor performance of the team to achieve set goals for leading performance indicators and to strive for improving operational efficiency of the team on a continuous basis.

The Successful Candidate - MBA with at least 14 years experience in an operations role with a global financial institution

- Strong BFSI Operations experience with large span of control in international environment

- Strong Process Orientation with very good understanding of credit card operations

- Proven track record of managing large global teams (300-400+)

- Ability to operate in a fast paced environment and take risks

What's on Offer - This is an excellent opportunity to develop your career within one of the prestigious financial institution globally and be a part of their strategic expansion in global services.

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