Location : Chennai
Designation :Business Excellence Manager/Leader(CL 7 & CL 6)
Level : AVP/VP
Role : Business Excellence Leader
Domain : Finance And Accounting (R2R/P2P & O2C)
Key Skills:
For AVP/Sr. Manager, we need black belt certified
For VP, we need master black belt certified
Mandatory requirements:
- Functional experience - Drive improvement initiatives through teams
- Experience on driving automation projects. (preferably not limiting to opportunity identification)
- Domain knowledge is an added advantage - Finance & Accounting (R2R, P2P & O2C)
- People Management experience
- Leadership presence
Preferred Skills :
- Six Sigma Master Black Belt with good knowledge of Lean practices
- Strong Knowledge of Quality Principles and Techniques essential
- Needs to have worked in a BPO - Operational Excellence (or similar) function
- Certification in Lean and other quality practices added advantage
- Strong communication and presentation skills
Position Objectives :
- Drive Improvement projects on processes to improve
- Productivity
- Improve SLA performance
- Interact with client/ internal stakeholders to drive and influence improvement objectives
- Lead a global projects in OE
- People manager for a team
- Drives the OE program for a client/ clients in a site/ across sites
- Acts as a mentor to Six Sigma and Lean projects for his influence
Relevant exp
- 14-18 yrs of overall experience
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