VP - APAC Senior Investigation Manager

Key Accountabilities and Skills required :

Investigations (70%) :

- Undertake, manage and direct investigations into matters referred by Barclays- business entities, principally in the India and across Asia Pacific, but with Global reach where necessary.

- Conduct investigations in accordance with Compliance Investigations methodology, utilising the dedicated Case Management System for the recording and management of casework.

- Collaborate closely with the Global Head of Investigations in order to ensure timely and consistent case allocations are made to investigators, in respect of available skills and capacity availability.

- Build strong working relationships with key internal stakeholders (to MD level), including but not limited to Compliance, Front Office teams, Risk, Legal, Operations, Credit, Human Resources, Finance and Audit.

- Build strong working relationships with key external stakeholders, as necessary, including but not limited to law enforcement and regulators.

- Delivery of investigations: Undertake interviews, take statements, analyse facts, gather evidence, prepare reports and witness statements.

- Participation in criminal, civil and disciplinary proceedings as required.

- Demonstrate commercial awareness during investigations to maximise recovery, minimise losses and take advantage of cost reduction opportunities where appropriate.

Strategy (10%) :

- Assist the Global Head of Investigations in the strategic development and direction of the function across Barclays in the region. This will entail building effective relationships with internal and external stakeholder groups (e.g. law enforcement, industry groups, peers and associations).

- Support the promotion and embedding of the Compliance Investigations and Whistleblowing operating models with key partners both within and outside Compliance.

- Contribute to the development of Compliance Investigations strategic governance and the building of Compliance Investigations as a - centre of excellence- .

- Champion the role of Compliance Investigations and Whistleblowing within Barclays to demonstrate the value they add to the business.

Management & Team Responsibilities (10%) :

- Manage, direct and develop investigations colleagues, providing necessary guidance and instruction in the conduct of investigations and ensuring adherence to all approved policies, procedures and processes.

- Assist in the design and delivery of relevant management information reporting, analysis and appropriate feedback processes to the business and infrastructure, in conjunction with departmental governance standards.

- Be pro-active in both keeping informed of and incorporating relevant investigations best practice into Compliance Investigations procedures and activities, including the sharing of knowledge across the team.

- Enhance operational efficiency and effectiveness in all that the team does.

- Actively support and contribute to the on-going development of the Conduct Oversight global intranet and SharePoint sites.

- Represent the team at Compliance Investigations meetings and related forums/committees, where required.

Participate in and support the Conduct Oversight and wider Compliance Community and Diversity agenda.

Governance, Risk and Controls (10%) :

- Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

- Working in conjunction with the Conduct Oversight Controls Team, manage necessary local controls to ensure that risks identified within the departmental Investigations Risk Control Self-Assessment (RCSA) are effectively mitigated.

- Assist in delivery and management of an ongoing controls monitoring programme to drive compliance with the risk and controls environment.

- Manage local supplier Risks and associated controls, where necessary

- Lead the creation and ownership of a local subset of Investigations operational procedures.

Your Skills and Qualifications will include :

Professional Experience :

- Extensive professional experience in conducting and managing significant investigations in a corporate environment, or significant knowledge of the financial services industry.

- Familiarity with Law Enforcement, Regulatory, Audit, Compliance or Risk.

- Extensive experience of working in the financial services industry, with a multinational company in another sector or in an investigative public body and with knowledge of financial products.

- Experienced at giving evidence in criminal and/or civil, tribunal and/or disciplinary contexts. (Preferred)

Technical Expertise :

- Excellent written, communication and presentation skills.

- Considerable investigative and analytical skills including but not limited to report writing, evidence gathering, fact finding & analysis, presenting evidence at civil, criminal and disciplinary proceedings .

- Knowledge of fraud in the financial services industry and an understanding of the financial reporting, banking regulatory regime and relevant legal acts.

- Practical knowledge of risk control, detection, prevention and mitigation in operational environments.

- Computer literate with knowledge and experience of using Microsoft Windows packages and familiarity with the principles and operation of case management systems.

Personal Attributes :

- Networking and team skills, with ability to learn and share with department colleagues and wider audience in respect of developing a high-functioning Compliance Investigations environment.

- People management skills with the ability to, lead, mentor and develop staff.

- Strategic judgment and decision making abilities.

- Innovative in tackling challenges and identifying corresponding solutions without management direction.

- Ability to communicate effectively at all levels, including with senior stakeholders (to MD level). Excellent written and verbal communication skills, required to address both individuals and larger audiences and achieve buy-in and support for change.

- Required to work well under pressure with demanding multiple deliverables, working alone or as part of a team.

- Ability to operate and thrive in a challenging and fast moving business environment and accept and embrace change.

- Available for routine travel in APAC region and occasional wider international travel.

Qualifications :

- Qualifications in Investigative Practices or similar (Preferred)

- Educated to degree level or able to demonstrate significant and extensive professional investigative experience and qualifications.