Job Description:
- Training new joinees and existing associates on communication, language, voice & accent, Grammar, customer service and conversational skills.
- Ensure post training improvement by monitoring calls and provide feedback to ensure constant improvement.
Desired Candidate Profile:
Education:
UG: Any Specialization
- Min 1 year experience in International V&A / Soft skills
- Strong Training Ability & Experience in ITES industry as V&A Trainer
- Excellent Spoken and Written Communication Skills
- Good understanding of Indian-isms, functional Grammar and MTI
- Good Administrative exp
Company Details:
Milestone Careers
Our Clients is the 2nd largest BPO provider in the outsourcing industry.
Contact Person:
Akshita Paul
Milestone Careers
9810235803
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