Vodafone - National Account Manager

Function: Vodafone Business Services

Role purpose:

To manage and drive the revenues of the selected accounts in order to attain market leadership in large corporate segment through effective account management, revenue growth, market share and profit whilst complying with agreed budget, timescales and agreed policy guidelines and regulatory norms

Key Accountabilities and Decision Ownership:

- Revenue Management

- Business Development

- Process Management

Core Competencies, Knowledge and Experience:

Critical Success Factors:

- Continuous Learning & Empowering Talent

- Communicate with care

- Leads Decision Making & Delivering Results

- Builds Strategic Relationships & Organizational Agility

Threshold Functional Competencies:

- Product, Service and Technology Knowledge - Enterprise

- Negotiation

- Sales Planning and Forecasting

Differentiating Functional Competencies:

- Customer Relationships

- Solution Selling

Experience:

- 2 - 6 years

- A proven track record in meeting revenue and number targets.

- Experience of B2B Sales and account management.

- Experience in C & C-1 Level engagement

Must have technical / professional qualifications:

- Essential : Graduation

- Desired : Full - time post - graduation in business management/MBA

Budget Owned:

Financial (Limits/Mandates Etc.):

- The incumbent will be responsible for Account Management as per the benchmark decided by VBS

- To achieve budgeted revenue target for VBS products with effective implementation of National Programs & Initiatives

- The role holder would be responsible for acquiring new accounts

Non - Financial:

- Driving a customer focused approach would be a critical dimension of the role with high focus on service differentiation.

- Account penetration will be one of the key focus areas and the incumbent will provide the impetus for innovation and change in circle operations.