Vinove - Senior Account Manager - Digital Marketing/Client Servicing

Senior Account Manager - Digital Marketing for Client Servicing

Job Description:

- We are seeking a skilled and passionate Digital Marketing Manager to join our team.

- The successful candidate will be responsible for managing client projects, interacting with clients, and ensuring exceptional client servicing.

- This role offers an opportunity to lead and execute digital marketing strategies that drive business growth and success.

Key Responsibilities:

Client Interaction and Relationship Management:

- Establish and maintain strong relationships with clients.

- Understand client needs, objectives, and expectations.

- Act as the primary point of contact for clients, providing regular updates and progress reports.

- Collaborate with clients to develop and refine digital marketing strategies.

Project Management:

- Develop and oversee the execution of digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.

- Monitor project timelines, budgets, and deliverables to ensure successful project completion.

- Proactively identify and address any issues or roadblocks in project execution.

- Work with cross-functional teams to ensure the seamless delivery of services.

Strategy Development:

- Analyze client's business and industry to create effective digital marketing strategies.

- Stay up-to-date with the latest digital marketing trends and best practices.

- Provide clients with strategic recommendations to improve their online presence and achieve marketing goals.

Reporting and Analytics:

- Regularly track and report on the performance of digital marketing campaigns.

- Use data and analytics to make data-driven decisions and optimize strategies.

- Present performance reports and insights to clients in a clear and understandable manner.

Client Servicing:

- Address client inquiries and concerns promptly and professionally.

- Ensure client satisfaction and retention by delivering high-quality services.

- Anticipate and fulfill client needs while maintaining a positive client experience.

Requirements:

- Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).

- Proven experience in digital marketing, with a focus on client servicing.

- Strong project management skills, including the ability to manage multiple projects simultaneously.

- Excellent communication and presentation skills.

- Proficiency in digital marketing tools and platforms.

- Analytical and data-driven mindset.

- Creative problem-solving abilities.

- Up-to-date knowledge of the latest digital marketing trends and technologies.

- Client-focused with a commitment to delivering exceptional service.