Role : Vice President - Transition   Location : Bangalore   - The incumbent will be responsible for Transition of Processes for the the outsourcing Business Vertical for the Organisation.   - Will Lead a Team of Managers who will be involved in Transitioning business from the client to the offshore centers in india.   - RFP - working with Business & Transition Head supervision; not directly responsible for output:   - Gather inputs from SME as per discussion with Business Head.   - Create first level t-plan and cost, review with the Business Head and make changes as required   - Create summary view of cost as per requirement (by tower, by region, or any other cut)   - Draft responses to relevant RFP questions; all output reviewed by Transition Leader   During Transition:   - Day-to-day transition planning & management (including escalations and issues/risk management)   - Understand the transition plan, focus on timelines and assumptions, seek clarifications if any.   - Keep the project team aware of the Transition Plan.   - Track day to day tasks as per project plan (today + 5 working days typically)   - Validate output by functions before it's sent to customer example: Training plans, SOP tracker etc.   - Own completion of all toll-gate deliverables including travel and site readiness   - Escalate pending activities as per escalation matrix for the project   - Maintain Action, issue, risk log and keep everyone updated about latest status   - Coordinate with customer PMO - dependencies, risks, issue logs   - Liasion with Change Manager / Leader for any overlaps in deliverables or reports   - Schedule calls as per governance matrix and prepare materials for calls as relevant   - Prepare toll gate docs and socialize for prep; make changes   Adherence to Transition Policies & Procedures:   - Create project on CMP tool, schedule CMP calls and drive closure   - Create project on Gentrac, maintain latest status of project   - Initiate Change Request as relevant and as discussed with TL   - Trigger VoC survey roll out post tollgate signoff; share scores with entire project team   - Keep TL apprised of any exceptions due to arise in Deal Book and act as guided for exception approval   Experience & Qualification :   - MBA with 14+yrs of experience & min 5+yrs experience into Transition for a Large Outsourcing Setup.

Bangalore

Vice President - Transition - BPO 

Vice President - Transition - BPO  ,Job Description for Vice President - Transition - BPO  in Antrors HR Solutions in  Bangalore for (15-20) years of experience. Apply Now!

Job Description for Vice President - Transition - BPO  in Antrors HR Solutions in  Bangalore for (15-20) years of experience. Apply Now!