Vice President - Transaction Monitoring - BFSI

Primary Responsibilities

Assess risk events, created by the Monitoring systems or created manually, to identify unusual customer behavior and escalate such unusual patterns for Analysis. Perform the assessment in accordance with the procedure laid down in the AAA processes and Country Addendum.

Analyse cases escalated for Analysis and/or Further Analysis in the unit. Perform the Analysis / Further Analysis in accordance with the procedures laid down in the AAA processes and Country Addendum.

Where identified, escalate case for Action by Country. Support every decision with detailed audit record of the rationale for decision making.

Support the unit for completion of assessment and analysis of risk events created by the Monitoring systems or created manually, to identify unusual customer behavior and escalate such unusual patterns for Analysis.

Processing of pre-cases / cases should be within the turnaround time (TAT) and should adhere to the quality guidelines.

Perform Quality Control checks for assessments performed on pre-cases by Analysts in the unit and provide feedback for improvement / training needs.

Share best practices with peers and support in creating a - FCC Risk Management Culture of Excellence- .

Ensure Technology / Risk issues identified are reported and escalated to the Manager in a timely manner.

Ensure regulatory requests received from country relating to AML are promptly attended to.

Ensure team members adhere to country addendum and policies

Handle exceptions reports of the unit and drive for process improvements

Complete all mandatory e-learning modules within stipulated timelines and attend trainings for which nominated

Uphold the values of the Group at all times

Ensure Compliance with applicable Local regulations and Group policies

Assist the DCC / ADCC in BCP / DR testing in addition to taking appropriate measure for managing crisis situation.

Assist the Senior Manager / Unit Head in Service management of the surveillance service to the countries.

Specialise in the identification of unusual customer behavior of the Monitoring NCB customer segments being Retail, Private Banking and Corporates.

Work in Shift according to Business requirement.

Secondary Responsibilities

Assign pre-cases and cases to Junior Analysts, Analysts and Senior Analysts of the unit keeping in mind their availability, expertise and performance.

Manage roster arrangements for the unit to ensure maximum utilization of staff / resources.

Handle escalations from within the unit as well as from stakeholders and provide amicable solutions; where required refer to Manager / Senior Manager for intervention.

Ensure the Team builds a cordial relationship with Stakeholders.

Handhold new joiners in performing their BAU activities.

Conduct team meetings to address issues and track performance of the unit based on work time and MIS.

Conduct on-floor trainings for the team members based on issues identified and/or feedback received from Quality Control & Quality Assurance checks.

Assist in preparation of MIS.

Adhoc Responsibilities

Participate in testing and other activities required for the running of the unit.

When required act as the backup for the Manager.

Cooperate and support the management in implementation of any other initiative / project that may arise during the course of the year.