Vice President - Technology - Retail

Special Skills/Attributes Required for performing the job effectively

- Technical Knowledge

- Strategic Planning

- Analytical Abilities

- Creativity

- Project Management

- Cooperation & Collaboration

- Financial Skills including budgeting and forecasting

Overall Purpose/Objective Of the job

The role entails building a robust IT strategy and digital road map for the organization while working closely with the senior leadership and external vendor partners

Key Responsibilities -

- Conceptualize and implement the entire IT and communication infrastructure of each mall and HO and the integration thereof

- Ensure Data safety and data maintenance at economical cost

- Smooth implementation and working of all outsourced programs like Yardi, ADSR, Automatic counting machines and so on

- Automation and advancement in technology related to Security of the mall and the housekeeping

- Data Analytics and forecasting of key mall parameters like Consumption, Customers, Key account Management, ROI, CAM cost optimization, etc. by dynamically developing and upgrading the BI tool

- Use of AI and other technology to understand and assist in customer movement, purchase patterns, customer loyalty, Mall apps, Parking, circulation and so on

- Use of data analytics to improve efficiency of all technical equipment and energy costs

- Training and development of individuals across all departments and HO to become adept at technology and their users

- Is updated on the latest trends and practices being adopted globally from a technology point of you and how it can be useful to the organisation

- Advise all departments on their tech requirement for a future ready organisation.