Vice President/Team Leader - Collection Analytics - BFSI

Vice President/Team Leader - Collection Analytics

Responsibilities:

- Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile.

- We partner with origination teams to provide financing, investments and hedging opportunities to our customers.

- To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

- Rolling out MIS, Analytics and process set-up for Credit cards business from collections team.

- Working with the relevant stakeholders (Partner, BU, Tech, Ops & Compliance) on process setting and on technical aspects.

- End to end monitoring for Performance and productivity

- Working on automations, developing User Stories, managing UAT for credit card collections.

- Leveraging the collection system to drive strategies to be rolled out to DCA's for better portfolio performance.

- Supporting in Budgeting and Forecasting activities

- Develop and implement advanced analytics approaches including statistical modelling

- Analyse big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line

- Display strong storytelling and articulation skills to convert analytical output into clear, concise and persuasive insights for Collection action on overdue card accounts

- Create advanced reports and dashboards to facilitate faster decision making

- Should have expert knowledge in at least one of the statistical soft wares - SAS, SQL, R, Python, Excel VBA

- Analysing the data and Implementing different collection strategies with DCA

- Automation and Enhancement of Credit card MIS reports

- Development of new reports as per the requirements and increase the usability of new and existing reports

- Preparing Collection Deck having various portfolio & collection cuts

- Publishing weekly, monthly MIS and PPTs to stakeholders and regional team

- Regular improvement in processes / strategies