Vice President/Team Leader - Collection Analytics
Responsibilities:
- Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile.
- We partner with origination teams to provide financing, investments and hedging opportunities to our customers.
- To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.
- Rolling out MIS, Analytics and process set-up for Credit cards business from collections team.
- Working with the relevant stakeholders (Partner, BU, Tech, Ops & Compliance) on process setting and on technical aspects.
- End to end monitoring for Performance and productivity
- Working on automations, developing User Stories, managing UAT for credit card collections.
- Leveraging the collection system to drive strategies to be rolled out to DCA's for better portfolio performance.
- Supporting in Budgeting and Forecasting activities
- Develop and implement advanced analytics approaches including statistical modelling
- Analyse big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line
- Display strong storytelling and articulation skills to convert analytical output into clear, concise and persuasive insights for Collection action on overdue card accounts
- Create advanced reports and dashboards to facilitate faster decision making
- Should have expert knowledge in at least one of the statistical soft wares - SAS, SQL, R, Python, Excel VBA
- Analysing the data and Implementing different collection strategies with DCA
- Automation and Enhancement of Credit card MIS reports
- Development of new reports as per the requirements and increase the usability of new and existing reports
- Preparing Collection Deck having various portfolio & collection cuts
- Publishing weekly, monthly MIS and PPTs to stakeholders and regional team
- Regular improvement in processes / strategies
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