Understanding of Telecom/Hi-Tech, ICT/Cloud, IT, Digital Services, B2B Sales & Marketing
KPIs
- Succession Pipeline: Percentage of critical roles with identified successors, along with readiness levels (immediate, mid-term, and long-term).
- Leadership Development Program: Number of high-potential employees enrolled in leadership programs, as well as the percentage of program graduates assuming key leadership roles.
- Top Talent Mobility: Measured by the successful progression of identified high-potential employees (HiPos) into more senior roles or critical positions.
- Internal Talent Mobility: Percentage of positions filled through internal promotions and talent moves, reflecting effective talent development and succession planning.
- Unique Learners: Percentage of employees who complete mandatory and developmental training programs as part of the Learning Academy.
- Training Effectiveness Score: Measured through post-training feedback, skill improvements, and application of learned skills in the workplace.
- Leadership Development Index: A metric to track the development progress of participants in leadership development programs, based on predefined leadership competencies.
- PMS Completion Rate: Timely completion of PMS process and positioned as a fair & transparent process with quality feedback/performance dialogues.
- Pay-for-Performance Ratio: Percentage of employees who receive merit-based rewards tied directly to performance metrics, ensuring high alignment between pay and performance.
- Incentive Program Participation: Percentage of employees actively engaged in incentive programs, with a focus on driving performance and retention.
ESSENTIAL SKILLS
- Ability to forecast workforce needs and plan for future talent requirements in a dynamic, fastchanging environment.
- Outstanding communication skills - ability to convey clear and concise messages across the organization
- Customer focus - active listening skills and ability to understand true needs of the stakeholders; and translate those needs into actions for success
- Process focused & strategic thinking with a continuous improvement mindset
- Strong analytical skills to interpret HR metrics, dashboards, and data-driven insights that inform talent strategies and improve organizational performance
- Ability to think and learn fast while paying attention to details
- Proficiency in Change Management
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