Vice President/Senior Vice President - Sales - IT

VP/SVP Sales

Job Description(Cloud communication)

The SVP Sales is responsible for delivering top-line results within the orgzn. It is a key leadership role which contributes significantly in setting orgznl trajectory for growth over the next few years.

The SVP Sales, leads the Sales and Customer success efforts within the orgzn and ensures that the company achieves and exceeds the top-line benchmarks that it sets for itself.

S/he is responsible to build an appropriate Hunter-Farmer organization and manage the revenue streams including but not limited to - Inside Sales, Enterprise Sales, Customer Success, account management and International Sales. The SVP Sales is part of the management team and this position reports to the CEO.

Key Responsibility areas:

- Topline: Maximize revenue generation avenues for the company 

- Team building: Build an appropriate sales organization in a timely manner to achieve revenue targets. Equip the team to deliver on their KRAs through systems and processes. Disseminate info to the team and other functions appropriately

Roles and Responsibilities:

Hunting:

- Be responsible for short term and long-term revenues 

- Develop and implement sales strategies to achieve growth targets 

- Own the sales pipeline and end-to-end sales process while keeping the management team appraised on the company's top-line related metrics and market trends

Customer success:

- Maintain a high level of relevant domain knowledge and be a trusted advisor to the Enterprise accounts on all things related to cloud telephony - Build and maintain CXO Level relationships with origin's largest customers

Solutioning

- Manage the systems and processes across the revenue cycle from customer acquisition to success

- Work closely with the marketing team on developing the right strategies for improving the sales funnel 

- Work with the product team to help steer the product capabilities towards a vector that is aligned with the current and future needs of customers 

- Work with the operations team to identify and set the right benchmarks for pricing, margins and also to keep scaling needs satisfied

Team & leadership:

- Fill management gaps by building and training individuals and teams in Sales and Customer Success 

- Create accountability within the company by developing appropriate metrics and coordinating compensation and promotions with these metrics 

- Be a positive representative of the company and its brand in the marketplace 

- Conduct all activities with the highest degree of professionalism and integrity 

 - Setup software systems and processes to improve sales productivity.

You are an ideal candidate if you...

- Have 10-15 years of overall work experience

- 5+ years of proven sales leadership experience

 - 5+ years of Enterprise sales experience 

 - 5+ years of account management/Customer success experience.

 - Proven track record in building strong relationships with all stakeholders within your company and with customers 

- Have sold solutions based on a technology Platform. 

 - Area sales leader who inspires the team and is a great mentor to direct reports. 

- Have strong sales planning capabilities with a keen eye on details 

- Have strong operational and analytical abilities. Metrics are driven, comfortable in working with data to draw and share insights with stakeholders 

- Are comfortable making decisions quickly with the available data 

- Have an eye for spotting, nurturing and promoting talent within the team 

- Have experience of building large sales orgs 

- Have prior experience in setting up software systems (like Salesforce) that promote sales efficiency and productivity. 

- Are comfortable with understanding and selling technology products to both tech-savvy and non-tech-savvy customers 

- Have demonstrated ability to create kick-ass sales culture within an org