The Delivery leader will supervise and manage various service delivery teams for GWIM in India. The responsibilities will include People Management, Process Management and Client Management.
Details being :
- Grow and build out various teams so as to expand Wealth Management practice in India to complement the activities of the current team across regions.
- Provide guidance and develop the offshore teams
- Ensure smooth operations and service delivery
- Develop reports and monitor the validity of the data and metrics being reported
- Liaising and building relationships with GWIM senior management globally to grow the business locally
- Interface with various Line of Businesses and ensure client satisfaction
- Report quarterly for various models/projects from various Lines of Businesses, Compliance and Operational Risk teams
- Hiring, on-boarding and training the teams in India
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