Vice President - Sales - Technology Talent Development Firm

VP - India Sales

JD:

- Candidate can work from any location as it involves Travel- as needed (up to 50-75%)

- Position is for one of our Meru client- technology talent development company headquartered , USA. Branch office in Chennai.

- The VP of India Sales Practice plays a key role in company's INDIA growth.

- You will be tasked with rapid business expansion with assigned accounts and responsible for growth in prospects of account relationships.

- The role requires extensive CxO level relationship building and executive connects, connections with operations teams in customer organizations, delivery managers/partners and similar stakeholders, as well as focus on revenues, operating margins, customer satisfaction, and employee growth and development.

- Must bring top-notch consulting/relationship management skills and a deep appreciation technology, systems and solutions.

Responsibilities:

- Achievement of placement and revenue goals

- Establish strategic account plans and objectives focused on new revenue growth, existing revenue retention and client satisfaction to ensure long-term growth for top clients

- Deliver on annual customer satisfaction, revenue retention and sales growth goals

- Be a trusted advisor to C-suite, executive leaders and key stakeholders throughout the clients' organizations by creating deep relationships and provide consultative recommendations and best practices to achieve both the clients' and company's objectives

- Manage communication between clients and internal teams.

- Negotiate client contracts.

- Establish and manage internal budgets and external budgets with clients.

- Work closely with Recruitment, technology and delivery teams across the enterprise to determine the best solutions for clients through existing and future products and services.

- Coordinate efforts to ensure a seamless experience and closely monitor the overall client relationship across internal business units and serve as the senior escalation point for client issues.

- Collaborate with internal teams across the organization to meet and exceed client expectations.

- Monitor and analyze market data and trends to identify opportunities and develop strategic direction from market information.

- Understand, gather and share key customer data sets, including but not limited to organizational structure and hierarchy; competitive footprint; strategic initiatives

- Participate in development of corporate initiatives (e.g. product development, marketing).

Qualifications Required:

- 12 years + experience in a consulting client-facing role or account manager leadership role within the IT Services/Consulting industry providing business solutions to large and/or global account portfolio

- In depth understanding of business problem domain, technology and business services

- Recent experience working for IT professional services or management consulting firm(s) managing multiple human capital/engagement models

- Good understanding of INDIA market and way SI's and captives operate

- Strategic thinking and the confidence and ability to plan ahead and stay the course

- Proven record of building and maintaining long-term relationships at C - Level, as well as, other relevant stakeholders in the customer and internal organization

- Experience presenting to C-level executives, and senior business and technology leaders, and must persuasive and influential internally and externally

- Prior experience managing a Client P& L of at least $20+ million dollars, including reporting and metric assessment for the account

- Proven ability to navigate complex, matrixed organizations

- Experience with contract negotiations

- Strong leadership, collaboration and influence skills to work effectively with internal and external stakeholders

- Ability to perform in a fast-paced environment

- Ability to manage multiple priorities and changing requirements

- Excellent verbal, written and presentation communication skills including ability to listen and communicate with a wide variety of audiences

- Bachelor's degree or equivalent combination of education and relevant work experience

- Self-motivated and self-directed