Vice President - Retail Banking

The Vice President is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with operations support infrastructure and processes. Also, to oversee the Transaction Postings, General Ledger Reconciliation, Settlement of funds in a timely, accurate and efficient manner.

The person should have an in-depth understanding of business standards, policies, monitor and identify emerging risks. Requires good analytical skills in order to prioritize and validate potentially complex and dynamic inputs from varied sources. Strong communication and diplomacy skills are required. Regularly connect with senior stakeholders to understand the expectations and guide the team to delivery as needed. Involved in coaching and training of team members on products and processes related to consumer banking operations.

Responsibilities :

- To control and support data integrity and general ledger reconciliation. Timely submission of proofs and reporting to stakeholders

- Manage professional teams and departments through delegation of tasks and responsibilities

- Comprehensive understanding of multiple areas, products and processes within a function and how they interact in order to achieve the objectives of the function

- Manage complex and highly variable issues associated with pre and post settlement processes and transaction capture activities with significant potential impact across multiple areas

- Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements

- Monitor the team's quality and efficiency of end results and manage all training and development needs of assigned personnel

- Create and develop budget, policy formation and short-term resource planning

- Manage occasionally complex and varied issues with significant departmental impact

- Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function

- Provide evaluative judgment based on analysis of information in complicated and unique situations

- Collaborate with teams across the business and determine impact on the overall control environment

- Ensure essential procedures are followed and contribute to the defining standards

- Has the ability to operate with a limited level of direct supervision.

- Can exercise independence of judgement and autonomy.

- Acts as SME to senior stakeholders and /or other team members.

- Motivate and manage the team of 60+ staff

- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications :

- 6-10 years of experience with background in Financial Services Industry (Consumer Banking related experience is an advantage)

- Extensive knowledge on Retail Banking and Credit Card process. Prefer someone with ops analytics experience

- Team player, detailed oriented, leadership skills, critical thinker.

- Ability to work unsupervised and adjust priorities quickly as circumstances dictate

- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

- Proven organization and time management skills

- Consistently demonstrates clear and concise written and verbal communication skills

- Willing to work in US night shift

Education :

- CA, CMA or any equivalent certification