JOB SUMMARY AND RESPONSIBILITIES :
- Support the delivery of cross-Operations, high priority projects across all typical project phases:
- Project initiation and scoping, including definition of plans and setting and managing realistic expectations for successful delivery with project stakeholders
- Business analysis and requirements definition
- Testing and implementation, in particular user acceptance testing
- Ongoing project management, including progress monitoring, reporting and quality assurance throughout the project
- Build and manage strong relationships with project sponsors and stakeholders in Operations, Technology and the business. Manage competing priorities across these groups
- Understand the firm's and Operations- strategic plans, business, process and architecture in order to influence design and develop solutions
- Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies
BASIC QUALIFICATIONS
Bachelors / Undergraduate Degree
- Minimum 9 years of work experience in a business analysis / project management function supporting both business process and technology implementations
- Demonstrate excellent process and project management skills
- Ability to engage with and influence stakeholders outside their direct control
- Comfortable facilitating project working groups and possesses strong data gathering skills
- Excellent communication and interpersonal skills both written and oral; confident in interactions with senior stakeholders
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