Vice President - PMO - Bank

Vice President - PMO - Bank

Principal Accountabilities:

Key activities and decision making areas

Typical Targets and Measures

Value Creation :

- Demonstrates good knowledge of GTC Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones

- Supports the Programme / Project Manager in defining required scope, quality, cost and effort

- Understands the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully

- Manages progress against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)

- Manages Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate

- Tracks and reports financial performance metrics and builds budget control to manage expenses

- Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals

- Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery

- Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions

- Keeps focus on the medium and long-term goals and the Group's values particularly when under short-term pressure

- Target

- Deliver projects and achieve stated revenue and costs benefits

- Measure

- % of target delivered against plan

- Target

- Deliver projects on time and within budget

- Measure

- % of projects completed within baseline schedule

- % of projects completed within baseline budget

- Target

- Delight our partners through delivery of exceptional service

- Measure

- Improvement in Business Partner Score

Operational Performance :

- Assists with the development and monitoring of a well-defined programme/project plan, identifying the key milestones and assist in the assigning of role/task responsibilities

- Assists the Programme / Project Manager with programme/project mobilization including activities such as onboarding resources and setting up the Clarity plans

- Work with Programme / Project Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets as well as maintaining programme/project change control

- Helps ensure the programme/project team follows all quality assurance processes, GTC Frameworks, and the use standard tools.

- Tracks, reviews and controls programme/project progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate

- Manages staffing requirements for the programme, maps skill profiles and develops resource and skill augmentation strategies, identifies right shoring opportunities

- Demonstrates understanding of analytical tools and techniques to prepare and analyze management reports; identifying factors that are putting the programme off track, monitor and share progress with stakeholders

- Support the Programme / Project Manager with closure activities, including post-project review and handover

- Is organized, plans their work and delivers on time / keeps commitments

- Produces deliverables of a high quality (well structured, insightful, no errors) and with sufficient review time and appropriate response to feedback.

- Target

- Manage Programme/Project costs to target

- Measure

- Forecast spend v Plan:

Approved budget v latest baseline

Forecast budget v latest baseline

Budget variance v latest baseline

- Target

- Effectively manage project schedule

- Measure

- Schedule variance:

Days at completion v latest baseline

- Target

- Effectively manage operational risks and internal controls

- Measure

- Number of outstanding risks not mitigated to plan

- Findings management

- Controls effectiveness