Location: Mumbai
Experience: 9-15 years
Following is the Job Synopsis :
Operations Control Manager will be responsible to work with Operations management to identify risks, implement controls and ensure continued efficacy of process controls. Key performance indicator for this role would be minimal operational errors (& near misses), excellent audit ratings and no regulatory/compliance issues. He/she should also work closely with the Global Risk & Control teams to ensure standardization of frameworks across sites.
Specific functions include:
- Review workflows to minimise risks associated with the product & improve overall control environment.
- Implementation of controls to mitigate process risks in case of Operational Errors / Near Misses/Exceptions
- Development, maintenance and ongoing enhancement of process controls incl. initiation of projects, where required
- Lead execution of RCSA program in India Operations and execute continuous testing of key controls
- Strong Stakeholder Engagement to ensure identification of issues, quick completion of action plans via scheduled platforms as well as opportunities to deliver back via training/awareness sessions
- Review key risk indicator framework; Scorecards, Dashboards to ensure appropriateness of Metrics / KPIs and facilitate business reviews
- Monitor compliance of policies and procedures relative to risk exposure
- End to end reviews of transitioning processes, discuss/escalate issues, develop robust culture of tracking & reporting metrics after go-live
- Co-ordinate all internal & external audits
Key Skills :
- Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
- Strong business knowledge i.e. Investment Banking, including product, process and system knowledge & experience in operations, audit or risk & control functions
- Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures
If interested apply with your updated resume & we will get back to you
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