Vice President - National Head - HR Business Partner - Telecom/IT

Must have understanding of Telecom/Hi-Tech, ICT/Cloud, IT, Digital Services, B2B Sales & Marketing

KPIs

- Quality of New Hires & overall Talent Fabric of the organization

- Critical Talent Retention Rate

- HR Service Delivery Efficiency

- Regional Hiring Success

- Regional L&D Program Delivery & Effectiveness

- Employee Engagement Score

- PMS Completion Rate

- Compliance with HR Policies

ESSENTIAL SKILLS

- Business Partnering & Talent Strategy: Proven ability to align HR strategies with business goals, providing HR solutions that drive performance and organizational development.

- HR Operations & Service Delivery: Expertise in leading HR Shared Services functions, managing the employee life cycle, and driving operational efficiency through automation and digitization.

- Stakeholder Management & Collaboration: Strong leadership and communication skills to work with senior leadership, COEs, and HRBPs to drive HR initiatives across all regions.

- Data-Driven HR Management: Proficiency in using HR analytics and technology to drive performance improvements, track key metrics, and optimize HR operations.

- Employee Engagement & Culture: Experience in fostering a positive work culture, through employee engagement initiatives and driving high levels of employee satisfaction.

- Outstanding communication skills - ability to convey clear and concise messages across the organization

- Customer focus - active listening skills and ability to understand true needs of the stakeholders; and translate those needs into actions for success

- Process focused & strategic thinking with a continuous improvement mindset

- Proficiency in Change Management