Engineering Preferred - Relevant Work Experience with exposure in Digital space / Lending / BFSI / Fintech.
- Experience in using Jira, Confluence, creating Flow Diagrams & working in Agile environment.
- Understanding to CRM/Sales Force, LOS, LMS, Enach, Finnone & miFIN, UI/UX.
- The Digital Transformation Manager will be responsible for driving various Digital Lending transformation initiatives/infrastructure development projects of FICCL.
- Design Thinking & Customer Centric
- Define product & feature sets in user stories through a user-center approach & designed centered thinking
- Market - technology trend | What is happening / cooking in lending eco-system
- Understand and leverage existing systems
Schedule Management
- Create project plans
- Monitor Delivery Timeline
- Facilitate stakeholder communication
Descriptive Writing
- User Story - Flow Diagram
- Unit Testing - Create test scenario's
- User manual (Train the Trainer)
Consultative Attitude
- Be well informed / Be affirmative
- Bold and dynamic in approach
- Beautify things which he/she touches
- Understanding and experience of Digital Product Development Life Cycle, Business Requirement Specification documentation/product backlog (epics, user stories, confluence) and experience of working in an Agile environment.
- Work closely with stakeholders for understanding, gathering &prioritizing the system's functional and nonfunctional requirements.
- Strong knowledge of partner operations, systems and knowledge including API Integration. [CRM/Sales Force, LOS, LMS, Finnone, miFIN]
- Co-ordination with cross functional teams & internal stakeholders (ScrumTeam, Risk & Policy, Compliance, IT and Vendors) teams to execute projects.
- Ensure timely and smooth roll-out and adoption of new product iterations & meet committed timelines for various product launches.
- Responsible for creating customer lifecycles, customer flows & customer communications.
- Ensure quality with User Acceptance Testing Scenarios.
- Lead the team in sprint planning, Backlog Review & Stand-ups as needed.
- Ensuring proper implementation of all the regulatory guidelines.
- Handle continuous product enhancements.
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