Vice President - Global Custody Operations - Investment Bank

Urgent opening for VP-Global Custody operation

Looking to hire Custody Operation professional with strong Custody, Pre- matching and settlement experience for one of the leading Investment Bank client

Location: Mumbai

- Supervisory responsibilities for trade pre - matching; settlement & trade related issue resolution.

- Maximize Settlement Rate %, investigate and resolve trade-related breaks in accordance with the established work practices and procedures

- Pre - matching of trades for Global markets by interacting with Agent Banks and Brokers

- Serve as QA and main contact for escalations. Answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve queries quickly and accurately

- Validate high value transactions per stratification grids on a daily basis

- Work with various internal teams such as Transitions; Trade Processing, Settlements, Cash Processing, Account Opening and Asset Servicing to process transactions and resolve any exceptions on a timely manner.

- Partner within the CIC trade Ops team and across the team to ensure the end-to-end process is completed appropriately. Responsible for final signoff

- Respond to and resolve client inquiries on a timely manner

- Perform root cause analysis & syndicate with Client Facing Teams to increase STP % and eliminate client inquiries.

- Partner with client service teams to help change client behavior where required to remove manual processes.