Our client is a Life Insurance Company and prefers immediate joiners JOB SUMMARY : Lead the IT Operations & Service Mgt Team with the objective of transforming the end user experience and creating a futuristic elastic & Scalable Technology infrastructure foundation which is the basis for Digital transformation of the enterprise. This role will play a key role in ensuring a secure, cost efficient and resilient Technology foundation. KEY RESPONSIBILITIES : Data center Operations & Cloud Ops : - Design, plan and execute modern hybrid data center operations with a bias towards multi cloud operations. - Scalable & Automated IT Infrastructure which is based on "Pay as you Use" and tech stack consolidation to optimize IT Investments on run the business - Ensure that tech stack is current (EOL/EOS) and relevant to support digital ambition of organisation Application Management Services : - Implement state of Art sustain processes including automation & self-healing to ensure best in class SLA's for IT operations - Best in class system uptimes to ensure "Always On" IT systems with event linked escalation and command center approach to avoid IT incidents End User compute : - Own the end user experience of dealing with IT assets through optimum end user infra strategy based on company's approach of working from anywhere. - Implement best in class processes to enable "customer Delight" for IT end users by robust end user support especially bases on self-healing, new channels of requests - WhatsApp etc. - Driving productivity of employees through owning the collaboration platforms and any device strategy. Compliance/ Audits : - Ensure compliance with specified norms & guidelines, and closure of gaps to ensure compliance of IT services and Audit requirements Network Management : - Build & support the unified communication strategy to integrate voice, data on a common platform in an efficient manner. - Ensure networks are scalable, resilient & Secure to power the digital tools of organisation Security & Business Continuity : - Operate & Run the Security operations center (SOC) to ensure proactive approach to managing security - Manage security across Data center, cloud, end user devices, remote access & network to ensure no security breach. - Ensure business continuity through scalable DR which meets business norms for RTO/RPO Database Management : - Implement efficient DB mgt practices to ensure performance, scalability & Cost's effectiveness Implement new age databases to move away for traditional rdbms and supporting real time performance. Implement new age in cache mgt & in memory DB's to scale for inline analytics. Infrastructure Architecture : - Create an end state IT Infrastructure architecture which is elastic, scalable, agile & cost efficient. Create a roadmap to transition to end state architecture with a clear "Invest, Tolerate & retire" Strategy. Key competencies/skills required : Service Delivery - ITSM /COBIT Cloud Ops & Engineering AMS : - Relationship Management (BRM) - Strong Communication & Presentation skills - Project Mgt skills - Analytical Thinking - Problem Solving & Solution mindset - Facilitation and interpersonal skills - Change Management skills Requisite qualification and experience : - 20+ years of experience in IT. Must have held leadership roles, managed IT Services & Operations - University PG degree and / or MBA in Information systems - Experience in strategic planning and execution - Excellent understanding of servers, networks, datacenters and cloud technology - Must have managed budgets to the tune of 50 crores of IT Infrastructure and services - Service management exposure in large multi technology environment with both legacy and new age digital native stack - Exposure to managing Infrastructure for digital technologies like web, mobile, social etc with specific expertise in rapid scale up, elasticity, orchestration, and provisioning.

Gurgaon/Gurugram

Vice President - Enterprise Computing - Insurance 

Job Description for Vice President - Enterprise Computing - Insurance  in ABC Consultants in  Gurgaon/Gurugram for (20-25) years of experience. Apply Now!