Vice President - Digital Product - Corporate Banking

THIS IS NOT A MARKETING ROLE

Prior experience in setting up Digital Mobile or Internet Banking is a must.

MBA from Tier I instituted WOULD BE PREFERED

Responsibilities and Responsibilities:

- Partner with various product managers and implement customer journeys on digital channels

- Design customer journey by conducting usability study and implement UI/UX process and own product roadmap

- Ensure steady execution of product life cycle processes from idea to final launch

- Create marketing campaigns to increase the adoption of digital channels by customers

- Coordinate with internal stakeholders across banks functions like marketing, risk, legal, compliance etc. to design a best in class digital solution

- Liaising with all relevant stakeholders in the bank for necessary approvals.

- Comprehensively test the system along with critical stakeholders and arrange for a sign-offs

- Accountable for engagement time, app ratings and customer retention and user in-app journeys for corporate banking

- Work on competition benchmarking

- Coordinate with BSG and IT team to provide resolution for issues faced by corporate customers

Job Requirements:

- 6+ years of experience in digital product management especially channel management with an understanding of UI UX.

- Knowledge about digital product development & life cycle management

- Good understanding of technology, and comfort with product management processes such as writing product requirement documents, managing product backlogs, and creating roadmaps

- Strong communication and techno-functional skill

- Understanding and working with APIs driven business processes