Vice President - Collections - FinTech

A Leading and upcoming MNC / Fintech - looking for VP Collection

Main Deliverables:

- Person would lead, set complete systems & processes for Collection for the organisation.

- Managing resolution rate for flows and recoveries Pan India

- Should drive high-quality customer experience in collections and manage escalations

- Experience of Pan India role, managing all ticket sizes/ bucket sizes

- Taking effective measures to reduce NPA

- Continuously driving performance enhancements and operational excellence to ensure that processes are efficient and effective

- Identifying and recommending actions to resolve risks and issues

Desired Profile:

A PG/ MBA with 14 years + experience in BFSI/ Fintech Collection in a lead role.

- Thorough knowledge of laws, industry best practices.

- Someone with strong communication, interpersonal, public speaking, and leadership skills.

- An innovative and motivational mentality.

- Excellent management, decision-making, and problem-solving skills.