Posted By
Posted in
Sales & Marketing
Job Code
743209
Role Summary:
We need professionals come from a marketing production, digital marketing and/or client service background with experience in a similar role. Who would possess experience with one or all of the following functions: digital marketing and web maintenance, client service, RFP or Due Diligence Questionnaire writing, and marketing production, preferably from a major global asset management or financial services institution.
Responsibilities:
- Managing and developing the Client Group team including both direct and indirect reports.
- Acting as the key contact point with the various regional Marketing, Product and Client Service;
- Collaborating with regional hubs to ensure optimum delivery of global business service model is achieved and maintained;
- Managing the operation of the teams including ensuring mid-level managers (direct reports) meet daily deliverables relating to timeliness and accuracy of service;
- Identifying opportunities to streamline and drive business improvement initiatives as well as manage the people implications for any of these changes;
- Workforce planning, budgeting and resourcing to meet business requirements;
- Ensuring appropriate controls are in place to prevent risk, maintaining a zero-tolerance for error in line with internal requirements and standards;
Experience / Certifications required:
- Tertiary qualifications, preferably MBA in finance, economics, commerce or a related discipline
- Solid knowledge of the Asset Management industry and Marketing, Product and Client Service
- Proven experience in transitioning business processes, process improvements/ automation and analytics will be advantageous
- Independently drive key large-scale projects with key stakeholders on site and off site
- Ability to manage stakeholders/ clients at all levels
- Strong leadership, people and team management skills
- Excellent communication skills
- Experience using systems including SiteCore, Dimension, Workfront, Pages, PMAPs, Pega
- Very strong MS Office skills
- Willingness for travel and work in different time zones to support clients.
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Posted By
Posted in
Sales & Marketing
Job Code
743209