Vice President/Business Head/Chief Operating Officer/Managing Director - P&L - Restaurant

Job Summary

The incumbent will play an integral role on the leadership team working to achieve financial, operational, and customer experience goals for all our restaurants. He/She will be responsible for the P&L of the restaurant chain and will analyze key performance indicators to enhance overall company performance.

Duties & Responsibilities

- Oversee budget for all the restaurant chains to maximize opportunities and ROI.

- Support Management with analysis of key business metrics and restaurant performance.

- Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labour over run. Makes recommendations and implements solutions to problems related.

- Communicate reporting and analysis with key stakeholders to share pertinent leanings.

- Calculate ROI for each restaurant and make recommendations based on results to increase sales, opt-ins, Average Order Size (AOS), and repeat purchases.

- Provide effective people leadership of assigned restaurants by attracting, motivating, developing, rewarding and retaining top talent.

- Work closely with the General Managers of the various restaurant to ensure safe, efficient and appropriate management of operations.

- Manage and mentor the General Managers towards business goals, ensuring the maturation and training.

- Evaluate management operations and financial performance and report accordingly

- Ensure the business has the proper operational controls, administrative and reporting procedures to meet operational and financial targets

- Works with Directors of Sales and Marketing to oversee implementation of sales, revenue management and marketing programs in order to achieve and exceed established sale goals.

- Overall control all levels of management, financial transactions and accountancy matters including audit system

- Enhance and standardize work-flow processes throughout that assist in achieving consistency in maintaining critical success factors

- Foster a culture of accountability, performance and best-in-class employee engagement to drive results

- Provide ongoing leadership to the teams delivering strong financial results through operational excellence in all restaurants

Job Holder's Specifications

- Degree in Hospitality/Hotel Management or related field

- Minimum 10-15 years  relevant experience in a similar role (preferably in management of a club facility)

- Proven track record and success managing multiple restaurants (including the management of the P&L)

- Excellent leadership skills with a hands-on, lead-by-example work style.

- Strong people management skills and experience in leading, performance managing, motivating and developing professional employees

- Firm understanding of business financials, budgets etc.

- Strong work ethic, the ability to work a flexible schedule, and excellent people skills for this very service-oriented business.

- Strong analytical thinker who is data driven yet able to make a decision quickly

- Strong communication and listening skills, excellent speaking, reading and writing skills.

- Aptitude in financial management, financial reports and analysis.

- Computer proficiency, including Windows, Outlook, Word and Excel