Vice President - Business Correspondence - Microfinance Institution

VP Business Correspondence - MFI Company

Position Summary :

- The Vice President of Business Correspondence will oversee the strategic management and operational efficiency of our Business Correspondence (BC) operations through partnerships with Non-Banking Financial Companies (NBFCs) and Microfinance Institutions (MFIs).

- This role is critical for on boarding new BCs, ensuring the smooth utilization of limits through retail client on boarding, and maintaining high standards of training and process management.

Key Responsibilities :

Strategic Planning and Execution :

- Develop and implement strategies to on board new Business Correspondents (BCs) in collaboration with NBFCs and MFIs.

- Optimize the utilization of credit limits through effective retail client on boarding processes.

- Identify and drive growth opportunities within the BC network.

Partnership Management :

- Build and maintain strong relationships with key NBFC and MFI partners.

- Negotiate and manage contracts with BCs and partners to ensure alignment with company objectives.

- Monitor and evaluate partner performance, providing guidance and support as needed.

Operational Oversight :

- Oversee the day-to-day operations of the BC business, ensuring effective and efficient processes.

- Monthly and Daily business Targets and smooth service to BC partner.

- Daily collection monitoring through BC and CMS Partners.

- Implement and manage processes for smooth on boarding and utilization of limits.

- Ensure compliance with regulatory requirements and internal policies.

Training and Development :

- Develop and deliver training programs for BCs to ensure they are well-equipped to perform their roles effectively.

- Conduct regular training sessions and workshops to keep BCs updated on new products, processes, and compliance requirements.

- Evaluate the effectiveness of training programs and make improvements as necessary.

Process Management :

- Establish and refine processes for the on boarding of new BCs and retail clients.

- Daily monitoring of Fresh retail business and collection Monitoring through BC.

- Implement best practices for process management to enhance efficiency and reduce operational risks.

- Monitor and analyze process performance metrics to identify areas for improvement.

Reporting and Analysis :

- Prepare and present regular reports on BC performance, on boarding activities, and limit utilization to senior management.

- Analyze data to identify trends, challenges, and opportunities in the BC business.

- Provide actionable insights and recommendations based on performance metrics.