VIBGYOR Group Of Schools - Head - Operations

Head - Operations

About:

- We are seeking an experienced and strategic Head of Operations to oversee the execution of events, tournaments, and tours.

- This role is responsible for ensuring seamless planning, budgeting, execution, and stakeholder communication to deliver high-quality experiences.

- The ideal candidate will bring strong operational expertise, leadership capabilities, and a proven track record in managing large-scale events.

Key Responsibilities:

Event Planning & Execution:

- Lead end-to-end planning and execution of large-scale events, tournaments, and experiential campaigns.

- Ensure seamless coordination between internal teams, vendors, and clients to meet project objectives.

- Oversee quality control and compliance with event specifications and brand guidelines.

Financial & Budget Management:

- Develop and manage budgets for multiple projects, ensuring cost efficiency and resource allocation.

- Track expenditures, negotiate contracts, and optimize vendor partnerships for cost-effective solutions.

- Provide financial reports and forecasts to senior management.

Stakeholder & Client Management:

- Build and maintain strong relationships with corporate clients, agencies, and key decision-makers.

- Act as the primary point of contact for high-value clients, ensuring satisfaction and retention.

- Work closely with marketing, sales, and creative teams to align event strategies with business objectives.

Vendor & Resource Management:

- Identify, onboard, and manage external vendors, ensuring top-tier service quality.

- Stay updated on the latest industry innovations, including event production technologies (lighting, AV, sound, etc.

- Develop SOPs for vendor engagement, procurement, and service-level agreements.

Risk & Crisis Management:

- Proactively assess potential risks and implement contingency plans for operational challenges.

- Ensure compliance with safety regulations, legal requirements, and industry standards.

- Manage on-ground crisis situations with quick decision-making and leadership.

- Team Leadership & Development Build, mentor, and lead a high-performing operations team.

- Foster a results-driven and collaborative work environment.

- Provide training and upskilling opportunities for the operations team.

Desired Skills & Qualifications:

- Expertise in operations management, event/tournament planning, and large-scale project execution.

- Strong budgeting and financial management capabilities with a cost-optimization mindset.

- Exceptional stakeholder management and negotiation skills.

- Strong leadership, problem-solving, and organizational abilities.

- Extensive network and relationships with corporate clients, agencies, and vendors.

- Excellent communication, presentation, and client service skills.

- Proficiency in Microsoft Office (Excel, PowerPoint) and event management tools.

- Ability to thrive in a fast-paced, high-pressure environment.

Experience & Education:

- Bachelor's degree in Business Administration, Event Management, Marketing, or a related field.

- Post-graduate degree (MBA/Event Management) is preferred.

- 5+ years of experience in event operations, logistics, or sports/event management