Vertical Head - Insurance Vertical - Logistics Startup

- Business Strategy Leadership: Develop and implement the overall business strategy for the insurance vertical, aligning with Our client's vision and growth objectives.

- Strategic Partnerships: Forge and manage strategic partnerships with leading insurance companies to ensure the best offerings for our customers and to drive top-line growth.

- Product Innovation: Lead the development of differentiated product constructs, driving innovation in the insurance offerings to cater to evolving market needs.

- Regulatory & Compliance Management: Ensure compliance with all regulatory requirements, particularly in interactions with IRDAI (Insurance Regulatory and Development Authority of India), insurance companies, and internal teams.

- Category Growth & Customer Engagement: Drive the overall growth of the insurance category, focusing on enhancing customer engagement and satisfaction.

- Claims Management & Customer Satisfaction: Oversee the handling of insurance claims, ensuring a smooth process and high levels of customer satisfaction.

- Coordinate effectively with insurance companies and brokerage firms to resolve claims efficiently.

- Business Model Development: Propose and implement new business models for insurance, leveraging industry insights and customer feedback to drive innovation and growth.

Competencies/ Capabilities Required:

- Team Building & Management: Proven know-how in logistics of team building and management within a start-up or fast-paced environment.

- Leadership & Strategy: Proven experience in leading business strategy and managing P&L responsibilities at a national level.

- Partnerships & Innovation: Strong track record of building strategic partnerships and driving product innovation in the insurance sector.

- Regulatory Knowledge: Deep understanding of regulatory frameworks, particularly in relation to IRDAI, and experience in managing compliance interactions.

- Customer Focus: Demonstrated ability to enhance customer engagement and satisfaction through effective claims management and innovative product offerings.

- Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external partners