Job Description : - Identifying customer needs and taking proactive steps to maintain positive experiences. - Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications. - Analyzing customer feedback on product ranges and new releases, as well as preparing reports. - Documenting processes and logging technical issues, as well as customer compliments and complaints. - Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes.

Delhi

Vahdam Teas - Senior Associate - Customer Experience 

Vahdam Teas - Senior Associate - Customer Experience  ,Job Description for Vahdam Teas - Senior Associate - Customer Experience  in Vahdam Teas in  Delhi for (4-8) years of experience. Apply Now!

Job Description for Vahdam Teas - Senior Associate - Customer Experience  in Vahdam Teas in  Delhi for (4-8) years of experience. Apply Now!