UrbanClap - Business Anayst

- Organised service commerce is a large yet young industry in India. While India is a very large market for home and local services (~USD 50 Billion in retail spends) and expected to double in the next 5 years, there is no billion-dollar company in this segment today. The industry is barely ~20 years old, with a sub-optimal market architecture typical of an unorganised market - fragmented supply side operated by middlemen. As a result, experiences are broken for both customers and service professionals, each largely relying upon word of mouth to discover the other. The industry can easily be 1.5-2x larger than it is today, if the frictions in user and professional's journeys are removed - and the experiences made more meaningful and joyful.

- UrbanClap is a - services platform-, with the bold ambition to organize the key verticals within the service commerce industry, bringing in the benefits of scale - structured processes, systems, standardization, transparency and trust. This platform will enable billions of dollars in commerce annually, and create jobs for 1 million+ service professionals. The key industries that we are going to organize over the next few years include - home improvement, home maintenance & repairs, appliance repairs, salon spa & makeup services, fitness & health at home, academic tuitions, photography & events, packing & moving, etc.

Job Description : 

- Working on various Business Problems under one or more of the following focus areas: Demand, Supply growth, Utilisation, Pricing, Retention

- Research and analysis to identify key insights, patterns and trends

- Suggest solutions and be an integral part of the Business teams to drive initiatives based on the solutions

- Cross-Functional Coordination with Product, Marketing on implementation

- Ownership of full analytics for the Business Unit: Planning, structuring, identifying key reports to be made and automation of the reports

- Monitor and measure launched initiatives and feed learnings back into development process

Job Requirements : 

- Bachelor's degree in Business, Economics, Finance, Engineering, Statistics, Computer Science, Mathematics or related field, or equivalent experience

- 1-3 years of relevant work experience in a business analyst/data analyst role and excellent analytical skills to break down and solve complex problems

- Experience in developing requirements and formulating business metrics for reporting

- Advanced SQL skills and experience in joining/cleansing datasets from multiple sources. Microsoft Office and Excel skills are must.

- Strong active listener with good written and verbal communication skills

- Go-getter attitude and willingness to be hands-ons.