Posted By
Posted in
Banking & Finance
Job Code
1435969
Responsibilities:
- Oversee and manage the entire cycle of collection management, ensuring the achievement of set targets.
- Conduct reconciliation meetings with clients to ensure accurate and timely collections.
- Coordinate and conduct meetings with the Sales team for a comprehensive understanding of customer outstanding.
- Address and resolve customer concerns related to invoices efficiently.
- Manage B2B partner sales of agents and corporates to ensure timely collections.
- Lead recovery and collection operations, including credit control.
- Develop and implement strategies to optimize the collections process and improve efficiency.
- Analyze collection data to identify trends and areas for improvement.
- Mentor and provide leadership to the collections team, fostering a high-performance culture.
- Prepare and present regular reports on collections performance to senior management.
- Ensure compliance with all relevant regulations and company policies.
Qualifications and Skills:
- Graduate/Post Graduate degree or equivalent.
- Extensive experience in the B2B segment within collection agencies, telecom, or manufacturing industries.
- Proven experience in handling bankers and financial negotiations.
- Strong relationship-building skills with the sales team.
- In-depth knowledge of billing processes and systems.
- Demonstrated leadership and managerial skills with a track record of leading successful teams.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills.
- Ability to develop and implement strategic plans to achieve business objectives
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Posted By
Posted in
Banking & Finance
Job Code
1435969
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