Urban Money - Assistant Manager - Collections

Responsibilities:

- Manage the full cycle of collection management and monitoring to achieve set targets.

- Hold reconciliation meetings with clients to ensure accurate collections.

- Coordinate internally and conduct meetings with the Sales team to understand customer outstanding better.

- Resolve customer concerns related to invoices promptly.

- Manage B2B partner sales of agents and corporates to ensure timely collections.

- Oversee recovery and collection operations, including credit control.

Qualifications and Skills:

- Graduate/Post Graduate degree or equivalent.

- Experience in B2B segment within collection agency, telecom, or manufacturing industry.

- Proven experience handling bankers.

- Strong relationship-building skills with the sales team.

- In-depth knowledge of billing processes