Urban Company - Operations Manager - Category

Operations Manager (Category)

What you'll do :

- End-to-end ownership of select service categories.

- Solve for structural problems at a central level to speed up the growth of the category

- Enable on-boarding of great service professionals in the category

- Institutionalize service delivery norms and set centralized processes for the category

- Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects

- Work with the marketing team to generate customer requests and improve demand

What we'll need:

- 1-2 years of work experience

- Eager, committed to excellence and have a consistent track record of strong performance

- Ability to work in an environment that is dynamic, requires solving ambiguous problems and is highly focused on achieving desired outcomes.

- Proactive and results-oriented attitude

- Have an ear to the ground, get your hands dirty, and solve real problems.

- If deep problem solving at scale, and a fast-paced work environment excites you, we would love to meet you and discuss more.