Roles and Responsibilities :
- Liaise with BU BCM Coordinators to develop effective working relationships and documented BC plans
- Liaise with key infrastructure teams to identify gaps, set recovery time objectives and convey business needs/expectations.
- Hold business plans to organization's BCM goals and challenge business leaders on the identification of critical functions and needs.
- Design and outline organization's BCM goals, objectives and scope for business plans and Crisis Management Support and assist in the development of BC planning and goals
- Report to the BCM Steering Committee Meeting and define ongoing goals, objectives and initiatives
- Support senior management in aligning all BC planning, initiatives and goals with Organizational goals and Infrastructure capabilities
- Identify and make recommendations for change and adaptation to meet the needs of the business
- Identify and make recommendations for solutions to infrastructure obstacles and business challenges
- Develop and execute the maintenance and testing programs for all business plans, Websites, and other information/communication tools
- Direct and supervise BC plan maintenance processes and execution
- Execute on the plan as it pertains to website and communication tool requirements during a crisis
- Identify and recommend enhanced BC plan maintenance strategies that remain flexible to organizational growth, change and resource capabilities.
- Design and facilitate tests and exercises on the business plans and CM execution
- Facilitate and support the execution of the plans at the time of a crisis event.
- Lead and facilitate execution of the plan and support plan navigation for the business at the time of an event
- Support CM Committee with critical components of the plan in order that they can make critical decisions
- Provide visibility and reporting to the CM Committee on the critical functions, individuals and infrastructure within the business plans
Skills Required
- 10+ years in Banking or Financial Institutions
- Experience defining process and standards
- Experience leading implementations of BCP across entire organization
- Excellent communication skills, both verbal and written
- Ability to foster effective working relationships and build consensus
- Ability to interact and influence a variety of users and senior management
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