UnitedHealth Group - Service Delivery Manager - Medical Coding

Service Delivery Manager

Discipline - Medical and Clinical Operations

Industry - Medical Coding

Job Description - Details of Responsibilities/Purpose of Job :

- Manage the Hospital Coding projects.

- Hire and source for new coders

- Develop/maintain coder new hire standards

- Maintain coder training materials

- Research and resolution of coding projects as assigned.

- Research and implement revisions to Rules and Regulations which govern inpatient & outpatient physician coding

- Attend seminars related to Coding and Compliance and education of new Payment Systems

- Serve as a coding resource for internal departments within Medicare Advantage

- Assist Directors with intervention of client issues pertaining to chart reviews

- Attend conference calls as necessary to provide information relating to coding and compliance

- Assist with review of client data as related to coding

- Inform the Management of trends identified through the review and validation process

- Provide related weekly, monthly and year end reports of audit findings

- Manage the quality analysis process of the Medicare Advantage Coders

- Direct training as applicable for Medicare Advantage Coders

- Assist Medicare Advantage Coders with chart reviews as applicable.

- Specific Measurements of Performance The Coding Supervisors are given weekly, monthly and quarterly quality and production goals for their individual teams.

- The progress of each team is monitored by the Associate Director based on reports generated weekly, monthly and quarterly.

No. of Openings : 1

Qualification:

- Should be a graduate.

Years of Experience : Minimum of 10 years of medical coding experience into various specialties.

- 3-4 years of people management & client management experience.

- Should have led large teams around 50+ team size.

- Should be a Certified Coder.

- Certifications valid are CPC, CCA, CCS, COC.

Critical Skills Required :

- Ability to use Microsoft Office Products (Excel and Access)

- Ability to operate basic office equipment (copier and facsimile machine).

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