UnitedHealth Group - Manager - Operational Training - F&A - P2P/O2C/R2R

Discipline: Training

Industry : Training Delivery-Operational

Job Description - This isn't HR. This is Human Capital at United Health Group. Here, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.

Functional Responsibilities:

- To design and deliver training programs specializing in Insurance Finance & Accounting Should design & deliver Insurance F&A specific content to employees on modules such as Procure to Pay, Order to cash and Record to Report Work with external training providers and facilitate the creation & delivery of the above content, where it can't be managed internally Keep track of industry updates, disseminate within the team.

- To update the content, as necessary Conduct Training Need Analysis for the team on timely basis and work with the Operating Leaders in strategizing and execute the training programs Focus on continuous upskilling of staff with specific emphasis on those who lag behind Work with the Operating Leaders in measuring the effectiveness of the training and addressing gaps, as identified Generate Training quality scores, publish and maintain reports pertaining to training Liaise with the various stakeholders in identifying and addressing pain areas through customized training sessions Should be able to conduct TTT programs and build strong internal trainers from within Perform other duties as assigned with regard to non-technical training needs, as well Education

Qualification :

- Strong subject knowledge (P2P or O2C and R2R) Excellent communication skills

- Good hold on MS office applications (mainly in MS Excel and MS Powerpoint) Strong Presentation skills. Open to work in shifts (2.30 PM - 12.00 AM)

Experience :

10 years of core F&A experience, of which 3+ years should have been in a training role Desired Industry Exposure : International F&A BPO or a captive shared service centre

Qualifications :

- External/Undergraduate degree or equivalent experience. Knowledge of training procedures, methods, and techniques Strong interpersonal and communication skills. Strong background in training delivery and design Product and Process Knowledge Willing to take initiatives and demonstrate complete accountability and ensure a timely closure on deliverables. Produces lucid and effective documentation - Is able to make accurate interpretations of complex material. Self-motivated and committed to work hard towards goals. Demonstrates clear planning skills.

- Translates business objectives into functional activities. Sets goals and processes and organizes resources to ensure that the desired results are met.

No. of Openings - 1

Qualification : Undergraduate degree or equivalent experience.

Functional Responsibilities :

To design and deliver training programs specializing in Insurance Finance & Accounting Should design & deliver Insurance F&A specific content to employees on modules such as Procure to Pay, Order to cash and Record to Report Work with external training providers and facilitate the creation & delivery of the above content, where it can't be managed internally .

- Keep track of industry updates, disseminate within the team and also update the content, as necessary Conduct Training Need Analysis for the team on timely basis and work with the Operating Leaders in strategizing and execute the training programs Focus on continuous ups killing of staff with specific emphasis on those who lag behind Work with the Operating Leaders in measuring the effectiveness of the training and addressing gaps, as identified Generate Training quality scores, publish and maintain reports pertaining to training Liaise with the various stakeholders in identifying and addressing pain areas through customized training sessions Should be able to conduct TTT programs

- Build strong internal trainers from within Perform other duties as assigned with regard to non-technical training needs, as well Education

Qualification :

Strong subject knowledge (P2P or O2C and R2R) Excellent communication skills. Good hold on MS office applications (mainly in MS Excel and MS Powerpoint)Strong

- Presentation skills. Open to work in shifts (2.30 PM - 12.00 AM)Exp - ~ 10 years of core F&A experience, of which 3+ years should have been in a training role

Desired Industry Exposure :

- International F&A BPO or a captive shared service centre Qualifications - External Undergraduate degree or equivalent experience.

- Knowledge of training procedures, methods, and techniques Strong interpersonal and communication skills. Strong background in training delivery and design .

Product and Process Knowledge :

- Willing to take initiatives and demonstrate complete accountability and ensure a timely closure on deliverables. Produces lucid and effective documentation - Is able to make accurate interpretations of complex material.Self-motivated and committed to work hard towards goals.Demonstrates clear planning skills. Translates business objectives into functional activities.

- Sets goals and processes and organizes resources to ensure that the desired results are met.Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives.

- This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality.

- This is the place to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

- United Health Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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