UnitedHealth Group - Manager - Business Analyst

Discipline : Business Operations

Industry : Business Analysis

Job Description :

- We are looking for smart, motivated people who are passionate about using information technology to improve the quality, safety and efficiency of the health care system with strong deductive reasoning and analytic skills.

- We develop analytic information systems for physicians and hospitals and pharmaceutical manufacturers that extract and present data employing near real time analytics.

- The environment is fast paced and innovative. Our team is highly self-directed. We are looking for others to join us who will take ownership of responsibility, work collaboratively and always look for ways to add to the personal and professional growth of the company and their peers.

- UHG offers the opportunity for rapid advancement in responsibilities.

- The role involves some project management, some requirements gathering, and a whole lot of data analysis and working with clinical data from a variety of different sources.

- The candidate will work with customers, developers, clinical informatics specialists and DBAs to build databases from a number of different source systems.

Primary job responsibilities include :

- Must have a strong understanding of IT processes, SDLC, planning, and utilization and must be able to operate in a high-paced environment, influence and drive change and advocate for both customer and IT interests.

- Must be self-directed and creative when dealing with complex issues.

- Includes influencing multiple internal operations to define cohesive requirements and implement process standardization where appropriate to reduce technology development needs.

- Project management of peers, internal customers, virtual teams, and technical partners to implement solutions.

- Communication of project status and risk escalation.

- Proven systems analyst or developer experience with relational databases, reporting platforms, and desktop/web applications.

- Strong analytical and communication skills; ability to convey complex thoughts clearly and concisely through written and verbal communication.

- Ability to translate customer needs into clearly defined requirements (business/technical).

- Demonstrated leadership of process and technical implementations that consistently meet targets.

- Capable of leading multiple deliverables and prioritizes work accordingly; tolerance for rapid change

- Analyze and visualize data on a project basis to enhance operational efficiency for a global healthcare company. The Data Analyst will lead and perform complex analysis in an evolving data environment.

No. of Openings - 1

Qualification :

Primary Requirement and Desired Skill Set :

This is a high visibility role requiring high energy due to the constant interaction with the customers

- Ability to work in a fast-- paced, technical, cross-- functional environment

- Excellent Visual design sense regarding clear and accurate presentation of data

- Excellent critical thinking and analytical skills

- Possess excellent time management and prioritization skills in order to meet multiple deadlines; comfortable working in a high-paced/high production area

- Desire and ability to learn new skills, systems and processes

- Anticipate customer needs and proactively develop solutions to meet them

- Strong Communication skills, both written & oral, required

- Business Process and Systems Analysis experience required

- Technical Project Management experience required

- Advanced user of MS Visio required (Data models, process flows, application design, technical diagrams)

- Advanced user of Excel required (Pivot tables, charts, graphs, macros)

- Advanced user of PowerPoint required (Executive summaries and project overviews)

- General knowledge of MS Access required (Database creation and management, report & form development)

- Work with developers to translate requirements in to functional and technical design documents and follow established Waterfall/Agile SDLC processes for testing and implementation.

- Investigate and responds to routine or standard requests

- Solve complex problems and develop innovative solutions

- Focus On solutions, dive into projects, quickly identify drivers in the data

- Experience writing and assessing business requirements documents

Qualifications :

- Graduate / PG degree or relevant equivalent experience

- Total 8-10 years of experience in Business Analysis and technical project management.

- 2+ years of data analysis experience

Utilization :

- Work with business partners to manage their quality programs with in the QI & JAQ tools.

- Work with business partners to help identify and solidify their audit process and business needs for functional enhancements

- Transform the business needs into a model that will conform to the quality tool being used utilizing process and system documentation such as requirements, workflows, data layouts, and test plans.

- Assist with program build and test within the tool

- Assist with system testing and UAT coordination for function enhancements.

- Become primary point of contact for the quality program, supporting questions, training, issue resolution, maintenance updates as needed

- Act as a subject matter expert within multiple functional areas and/or platforms.

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