UnitedHealth Group - Lead - Payroll Analyst

Discipline : Human Capital

Industry : Employee Svcs - HR Operations

Job Description :

Key Competencies :

- Ability to work in a fast paced work environment in a growing organization

- Ability to engage & communicate with large employee populations on payroll related opportunities

- Strong spoken & written communication skills

- Demonstrated capability to improve processes and deliver value to the clients

- Ability to independently engage with senior leaders in client organization

- Ability to groom & coach team to support growing requirements of the organization

Operations Management :

Operations Execution capability :

- Act as a functional SME for India payroll processes & labor law matters

- Responsible for timely & accurate payroll processing for all UHG entities in India

- Responsible for timely & accurate full and final settlement for separated employees

- Responsible for employee query management as per defined TAT

- Identify ongoing process improvement opportunities and demonstrate improvement of defined processes in consultation with stakeholders

- Research and resolve complex issues while working directly with affected employees

- Well verse with operations forecasting, planning & management

- Candidate should have grown up through the ranks doing payroll and currently managing a team he/she may have built

- Will be required to be hands on in day to day operations, organize operations & build capability of team

Payroll Compliances :

- Operations Execution capability

- Responsible for timely & accurate statutory remittances and filing

- Demonstrated content expertise and knowledge of all applicable labour laws

- Monitor processes to ensure process compliance & statutory compliance

- Management of all registers/forms as required by the various labour laws in India

- Experience of having dealt with Govt. departments, and handling of compliance procedures, audits, etc.

Internal Stakeholder/ Vendor Management :

BAU Management capability :

- Maintain effective relationships with key internal and external customers and vendors

- Ability to represent Payroll function in discussions related to policy and organization wide process design conversations.

- Ability to interact with senior organizational leaders on matters related to Payroll & Compliances. Should be able to articulate statutory provisions and participate defining POV based on experience & industry practice.

- Work with identified stakeholders to improve processes touching Payroll function, build collaborative professional relationships.

Vendor Management :

- Experience of handling multiple vendors providing services for Payroll function. Ability to detail SOW & contract requirements for vendor engagement. Prior experience of handling vendors, defining SLAs and holding vendor accountable for delivering required services.

- Efficient vendor management to drive performance. Regular connects with vendor, issue reporting & resolution and follow up.-Coordination with vendors & finance team to ensure timely payment of all invoices

Reporting /Analytics :

BAU Capability :

- Publish detailed dashboard on all Payroll & Compliance Processes to internal & client stakeholders

- Ability to use data to identify opportunities for improvement of Payroll processes & compliances

- Proactively seek reports from vendors and analyze to identify opportunities and improve overall UHG service offering to employees

Team Management :

Define detailed goals & responsibilities :

- Develop career path and facilitate growth of team members by providing appropriate learning & development opportunities

- Responsible for team engagement & employee satisfaction scores

- Coaching and mentoring of team members for their learning and growth

- Assist in developing standardized tools, templates, and processes

- Establish and maintain effective working relationships with all levels of employees

No. of Openings : 1

Qualification :

Education :

Bachelor degree or equivalent in any subject, preferably commerce. Candidates with post-graduation in HR/finance subjects will be given preference

Work Experience :

- 10+ years of previous experience in payroll operations

- 5+ years of experience with India payroll with good understanding of payroll related statutory requirements and rules/laws (PF, PT, ESI, Income Tax, Gratuity, Bonus, Minimum Wages, etc.)-

- 5+ years of experience in lead position managing payroll operations (minimum headcount of 5000 - 10000) and should have managed team of at least 8 to 10 people

- Strong knowledge of MS Office Suite

- Ability to learn new systems/applications.

Knowledge/Skills Requirements :

- Self-motivated and works with minimal guidance

- Should be a team player and collaborate well with other COEs

- Ability to work in a fast paced environment and manage multiple tasks

- Excellent customer service orientation

- Excellent analytical and problem solving skills

- Excellent presentation and written and verbal communication skills

- Understand other HC department roles and be able to partner with them in resolving issues

- Ability to meet strict deadlines in a time-sensitive environment

- Ability to work independently and as part of a team

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