UnitedHealth Group - Lead Business Analyst

Lead Business Analyst

Discipline : Business Operations

Industry : Business Analysis

Job Description :

Primary Responsibilities :

- Lead discussion around business requirements and needs with the business

- Develop / establish the knowledge around the business and technical solution that supports the business

- Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate

- Organize and facilitate problem-solving discussions with business sponsors and IT Management to resolve issues requiring a focused approach to maintain project continuity

- Assess, interpret, and analyze customer needs and requirements

- Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents

- Analysis and design of Business Process Models for identified areas within an assigned project

- Actively participate in business unit related meetings

- Support the business unit officers by acting as a liaison between business unit and IT staff; share information between these two groups, facilitate communications and knowledge transfer where required

- Provide alternatives, recommendations and assistance to users, managers, and executives, related to the requirements and new business processes

- Provide assistance and support in process change planning, including the definition and design of business processes, policies, and procedures for impacted areas of the business

- Identify solutions to non-standard requests and problems

- Solves complex problems and / or conducts complex analyses

- Support application testing strategy and execution with project teams to ensure solution will meet the business objectives of the requirements

- May lead and / or mentor other associates; may assist management and / or provide recommendations for associate development, training and input for performance appraisals

- May develop company / department strategic business plans and / or action plans including identification of objectives, goals and strategies

- Facilitate requirement gathering from non-technical business personnel

- Articulate complex ideas, issues and designs to varied audiences; communicate project objectives, scope and direction to the project team, assist in educating IT staff on business vision and plan

- Work with minimal guidance; seeks guidance on only the most complex tasks

No. of Openings : 1

Qualification :

Required Qualification :

- Bachelor degree and / or related functional area or equivalent work experience

- 5+ years of experience in PBM functional modules- Rx Claims, Prior Authorizations, Formulary management, Brand/Generic and therapeutic substitutions, Pharmacy Network Management, Retail/home delivery/specialty pharmacies, utilization management, drug utilization reviews, discounts & rebates management etc

- 6+ years of experience as a Business Analyst facilitating and documenting requirements (such as process flows, use cases, and / or business requirements documents) gathered from both business and IT counterparts

- 3+ years of experience is writing Business Requirement documents, USE Case Stories/USE Cases

- 4+ years of proven success in leading programs / projects through the entire life cycle

- 2+ years experience in RFPs, RFEs, Due Diligence, POVs POCs etc

- Expert level of proficiency with Excel, PowerPoint, MS Project, and Visio

Preferred Qualification :

- Experience with Requirement Management tools

- Strong analytical skills

- Self-motivated, self-directed, team oriented, responsible, and reliable, with a positive attitude and a proactive style; must possess the ability to work in a highly variable, virtual and matrix environment

- Demonstrated ability to plan and execute project plans including work breakdown, resource estimates activity planning, resource scheduling, project administration, and status reporting

- Excellent interpersonal, written and verbal communications skills; must be able to communicate ideas and analysis in a clear and concise fashion to clients, colleagues and senior business leaders

- Ability to interact with various levels of personnel, including middle, senior, lead positions as well as various levels of management

- Ability to problem solve including prioritizing multiple tasks, priorities, projects and deadlines

- Ability to shift priorities quickly

- Skilled in authoring business requirements documents and other documentation as needed

- Knowledgeable in SDLC processes, roles, responsibilities and deliverables

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