UnitedHealth Group - IT Infra Project/Delivery Manager

Infra Manager - Haryana Project

Discipline - Information Technology

Industry - IT Operating Systems

Job Description - Primary Responsibilities :

- Management and administration of multiple IT Functions, or managing general operations which are not specific to one IT Function

- Coordinate, supervise, and is accountable for the daily activities of business support, technical or production team or unit

- Impact of work is most often at the team level

- Owns output at task level

- Work is generally limited to own function

- Complete assigned, complex or long-term projects within budgetary and scheduling guidelines

- Set priorities for the team to ensure task completion

- Coordinate work activities with other supervisors

- Develop plans to meet short-term objectives

- Identify and resolve operational problems using defined processes, expertise and judgment

- Decisions are guided by policies, procedures and business plan

- Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)

- Performs project evaluation and cost-benefit analysis

- Must be familiar with system development life cycle for managing systems scope and project objectives, as well as the role and function of each team member

- Generally responsible for all work requirements on a major project(s)

- Assess performance, reward results, motivate and foster matrix management

- Direct team to complete projects on time, within budget

- Delegate, integrate activities and resolve conflicts

- Manage overall work of 5 to 12 IS and business professionals in multiple work groups

- Quality assurance review and evaluation and documentation of team procedures

IT Infra Project Manager/Delivery Manager :

The IT Project Manager/Delivery Manager role is a key position within UnitedHealth Group IT. The IT Project Manager functions as a project team member within the IT Infrastructure Group. This position will lead Infrastructure related projects across UnitedHealth Group (both internal & external projects)

Key Responsibilities :

- Overall accountability for project execution for assigned projects within UnitedHealth Group and for external customer.

- Drive deliverables to meet project deadlines / milestones.

- Track and update project plans and documentation.

- Identify and report issues with the project. Mitigate identified issues.

- Engage resources (management, service vendors, business segment leads, etc.) for project assignments and manage key stakeholders.

- Single point of contact for all project IT vendors/providers.

- Manage all IT aspects of Corporate Real Estate Projects. Responsible for voice, data, cable infrastructure- or any other technology issue related to infra projects.

- Work with UHG Sales team & UHG external project delivery team to deploy enterprise networks and acquisition assimilation.

- Determine requirements through interface with customer, corporate real estate and adherence to corporate standards.

- Create and submit engagement documentation for voice/data network, cabling, and server infrastructure.

- Interface with construction trades as necessary to ensure server room/data center to UHG design standards.

- Document weekly status reports including project progress, key milestones, and tasks accomplished, etc. Host weekly status call with project team.

- Work within UnitedHealth Group IT processes for equipment and services procurement.

- Perform UnitedHealth Group ITs change management procedures to create, submit, and coordinate various change requests associated with UnitedHealth Group IT Infrastructure current and future projects. Projects based out of UHG facility and outside UHG facility anywhere in India/Abroad.

- Work with UnitedHealth Group IT data/voice/security/server engineers to determine equipment and circuit equipment specifications.

- Work with supply chain management for equipment and circuit orders.

- Coordinate voice/data/security network equipment, servers, printers, and cable installation to ensure project deadlines are met, adhering to published lead times and standards.

- Coordinate and consolidate various remote site activities, i.e. site surveys, vendor scheduling, site contact reviews, and follow-up coordination for installation of infrastructure related activities (racks, power, cabling, circuits, etc).

- Document and validate operational readiness hand-off to monitoring and management teams.

No. of Openings : 1

Qualification - Required Qualifications :

- 10+ years of experience with 5-7 years project management experience in multi technology infrastructure deployment.

- Hands on experience with large network rollout deployment activities.

- Background in fundamental voice and data network technologies (e.g., LAN/WAN, network routing protocols, IPT, IVR).

- Demonstrated success leading complex network initiatives in a matrixed organization.

- Demonstrated strong teamwork and interpersonal skills.

Preferred Qualifications :

- Experience in working with real estate projects, contractors and IT vendors

- Experience with domestic India based

- Experience with VOIP installations and deployments.

- Experience with wireless LAN installations and deployments.

- Willingness to take ownership and be accountable for delivery of services to the business partner.

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